Ensuring Safety with OSHC Arrival Policies: Practical Tips for Peace of Mind
- worksmarttemplates
- Jan 26
- 4 min read
When it comes to Out of School Hours Care (OSHC), safety is always the top priority. One of the most important ways to keep children safe is by having clear and effective arrival policies. These policies help ensure that every child is accounted for and that their transition from home or school to care is smooth and secure. I want to share some practical insights and tips on how you can implement and maintain strong OSHC arrival safety measures that work for your setting.
Understanding OSHC Arrival Safety Measures
Arrival safety measures in OSHC settings are designed to protect children from the moment they arrive until they are safely settled into the program. These measures include procedures for signing children in, verifying who is authorised to drop off or pick up, and communicating any changes or concerns promptly.
Here are some key components of effective OSHC arrival safety measures:
Clear Sign-In Procedures: Use a reliable system where children are signed in by a parent, guardian, or authorised person. This could be a digital app or a physical sign-in sheet.
Authorised Person Verification: Always check that the person dropping off the child is on the authorised list. This helps prevent unauthorised access.
Communication Protocols: If there are any changes to who will be dropping off or picking up, these should be communicated in advance and confirmed upon arrival.
Staff Awareness: Staff should be trained to recognise and respond to any unusual situations or concerns during arrival times.
Implementing these measures consistently helps create a safe environment where children feel secure and parents feel confident.

What does safe arrival mean?
Safe arrival means more than just knowing a child has arrived at the OSHC centre. It means ensuring that every child is accounted for, that their arrival is recorded accurately, and that they are handed over safely from their parent or guardian to the care staff. It also means having systems in place to quickly identify if a child is missing or if there is any concern about their safety.
For example, a safe arrival process might include:
A staff member greeting each child and parent personally.
Checking the child’s name off a list as they arrive.
Confirming any special instructions or health needs for the day.
Noting any changes in who is authorised to collect the child.
By focusing on these details, you reduce the risk of errors or misunderstandings that could compromise a child’s safety.
Practical Tips for Implementing OSHC Arrival Safety Measures
Putting arrival safety measures into practice can feel overwhelming, but breaking it down into manageable steps makes it easier. Here are some actionable recommendations:
Create a Clear Policy Document: Write down your arrival procedures in simple language. Make sure all staff and families have access to it.
Use Technology Wisely: Consider digital sign-in systems that send automatic notifications to parents when their child arrives.
Train Your Team: Regularly update staff training on arrival procedures and how to handle unexpected situations.
Communicate with Families: Keep parents informed about your arrival policies and encourage them to follow the procedures strictly.
Have a Backup Plan: Prepare for situations like late arrivals, unauthorised pick-ups, or emergencies with clear steps to follow.
These steps help build a culture of safety and trust around arrival times.

Why the OSHC Safe Arrival Policy Matters
Having a well-defined oshc safe arrival policy is essential for several reasons:
Child Safety: It ensures children are always supervised and accounted for.
Legal Compliance: Many regulations require OSHC providers to have documented safety procedures.
Parental Confidence: Parents feel reassured knowing their child is in safe hands.
Staff Clarity: Clear policies reduce confusion and help staff respond effectively in all situations.
When everyone understands and follows the policy, it creates a safer and more organised environment for children and staff alike.
Tips for Handling Challenging Arrival Situations
Sometimes, arrival times can present challenges. Here are some common scenarios and how to handle them:
Late Arrivals: Have a procedure for signing in late arrivals and updating staff and parents accordingly.
Unauthorised Pick-Ups: Always verify identification and cross-check with the authorised list. If unsure, contact the parent before releasing the child.
Changes in Routine: Encourage parents to notify you in advance of any changes to who will be dropping off or picking up.
Emergency Situations: Have a clear plan for what to do if a child does not arrive as expected or if there is a safety concern.
By preparing for these situations, you can respond calmly and confidently, keeping children safe at all times.
Building a Culture of Safety and Trust
Safety is not just about policies and procedures - it’s about creating a culture where everyone feels responsible for the wellbeing of the children. Here are some ways to foster that culture:
Engage Families: Invite parents to share feedback and suggestions about arrival procedures.
Empower Staff: Encourage staff to speak up if they notice anything unusual or concerning.
Regular Reviews: Periodically review and update your arrival policies to reflect best practices and any changes in regulations.
Celebrate Success: Recognise and appreciate staff and families who consistently follow safety measures.
When safety becomes a shared value, it strengthens the entire OSHC community.
I hope these insights help you feel more confident about implementing and maintaining effective OSHC arrival safety measures. Remember, clear communication, consistent procedures, and a supportive environment are the keys to ensuring every child’s safe arrival and a positive start to their day.




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