Privacy Policy
& Procedure
Tuesday, 14 October 2025
WorkSmart Templates is committed to protecting the privacy of individuals and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and store personal information, and how individuals can access or correct their personal information.
What Personal Information We Collect
We may collect the following types of personal information:
· Name
· Contact details (email address, postal address, phone number)
· Payment and transaction details (when purchasing products)
· Data collected when you use our website (IP address, browser type, operating system, pages accessed, time of visit, referring site)
· Information you provide when making an enquiry, complaint, or providing feedback
Note: “Personal information” means any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not.
How We Collect Personal Information
Personal information is collected through:
· Direct contact (email, phone, online forms, correspondence)
· Subscriptions to email alerts or newsletters
· Purchases made through our website or third-party platforms (e.g. Etsy)
· Website activity logs (clickstream data)
· Cookies – small data files stored on your device to improve website functionality
Individuals may choose to disable cookies in their browser settings.
Use and Disclosure of Personal Information
We use personal information for purposes directly related to our business, including:
· Providing products and services
· Processing payments and delivering digital products
· Responding to enquiries and complaints
· Sending updates, alerts, or promotional content (if consent is given)
· Preparing statistical analysis to improve customer experience
·
We will not disclose personal information for any purpose other than the purpose for which it was collected, unless:
· Consent has been provided
· It is reasonably expected and related to the primary purpose
· Required by law (e.g. court order, law enforcement, Freedom of Information Act requests)
If personal information is disclosed to contractors or third parties, WorkSmart Templates ensures they comply with the Privacy Act or contractual obligations reflecting those requirements.
Storage and Security of Personal Information
We take reasonable steps to protect personal information from:
· Misuse, interference, or loss
· Unauthorised access, modification, or disclosure
Personal information is stored in secure electronic systems. Access is restricted to authorised staff only.
Access and Correction
Individuals may request access to their personal information by contacting us.
Requests must provide enough detail to enable us to locate the records.
If the information is inaccurate, incomplete, or outdated, individuals may request correction. We will respond within a reasonable timeframe.
Limiting Use and Anonymity
Where lawful and practicable, individuals may choose not to identify themselves when dealing with us. However, this may limit our ability to provide some services.
Individuals can request that their personal information is not used for secondary purposes, such as direct marketing.
Overseas Disclosure
WorkSmart Templates does not routinely disclose personal information overseas. If future services involve international data storage or sharing, we will ensure that equivalent privacy protections apply.
Contact Us
For privacy enquiries, access requests, or complaints, please contact:
WorkSmart Templates
Email: worksmarttemplates@gmail.com
Postal Address: Adelaide, South Australia
Policy Review
This Privacy Policy will be reviewed regularly and updated as required to reflect changes in legislation, technology, or business operations.
WorkSmart Templates
Tuesday, 14 October 2025