NDIS Emergency, Incident & Infection Management Bundle
Support stronger emergency planning, incident response and infection-control systems with this editable three-template NDIS bundle.
Designed primarily for registered NDIS providers and disability service organisations, this bundle brings together three practical resources covering emergency and disaster management, reportable incident response, and infection prevention and control.
The templates provide structured guidance, implementation prompts, checklists and editable sections that can be adapted to suit the purchaser’s organisation, participants, workers, service environments and internal systems.
Templates included
1. NDIS Emergency and Disaster Management Policy
A structured policy template covering:
- emergency and disaster risk management;
- participant-specific emergency planning;
- continuity of critical supports;
- emergency response and escalation;
- evacuation and shelter-in-place arrangements;
- public health emergencies;
- worker training;
- drills, testing and reviews;
- communication and incident reporting; and
- emergency planning records and checklists.
The policy includes practical appendices for emergency response, participant emergency planning, continuity decisions, emergency contacts and drill or debrief records.
2. NDIS Reportable Incident Protocol Checklist
A practical checklist designed to assist registered NDIS providers with:
- immediate participant safety;
- incident assessment;
- determining reportability;
- preserving relevant evidence;
- internal escalation;
- preparing NDIS Commission notifications;
- 24-hour and five-business-day reporting pathways;
- investigations and corrective actions;
- follow-up reporting; and
- secure incident documentation.
The checklist explains that most reportable incidents require notification within 24 hours, while an unauthorised restrictive practice is generally reported within five business days unless harm occurred.
3. NDIS Infection Prevention and Control Policy
A detailed policy template covering:
- standard precautions;
- transmission-based precautions;
- hand hygiene;
- personal protective equipment;
- respiratory hygiene;
- cleaning and disinfection;
- waste and linen management;
- sharps and body-fluid exposure;
- food safety and mealtime supports;
- worker and participant illness;
- communicable disease and outbreak management;
- incident reporting;
- worker training;
- privacy and record-keeping; and
- participant and worker rights and responsibilities.
The policy is designed to support safe, respectful and person-centred infection prevention and control across NDIS support environments.
What you will receive
Your purchase includes:
- an editable Canva version of each template;
- a Microsoft Word DOCX version of each template;
- a PDF version of each template;
- a thank-you and access letter containing the Canva links; and
- immediate digital access after purchase.
Suitable for
This bundle may be suitable for:
- registered NDIS providers;
- disability support organisations;
- allied health providers;
- support coordination organisations;
- supported independent living providers;
- community access and in-home support providers; and
- small service-based teams developing or reviewing their operational documentation.
Customisation required
These are national templates and must be reviewed, edited and customised before use.
The purchaser is responsible for adapting the templates to reflect their:
- legal and business structure;
- NDIS registration and audit pathway;
- registration groups;
- supports and service environments;
- participant cohort and individual risks;
- worker roles and responsibilities;
- incident management and emergency systems;
- operating state or territory;
- internal policies and procedures; and
- applicable legal, regulatory, public health, work health and safety and NDIS requirements.
The Emergency and Disaster Management Policy expressly requires providers to review and customise the document before implementation. The Infection Prevention and Control Policy contains the same requirement and states that the provider must verify the final document against current Commonwealth, state and territory obligations.
These templates do not, by themselves, establish or guarantee legal, regulatory or NDIS compliance. Legal, clinical, safeguarding or other professional advice should be obtained where required.
Digital product information
This is a digital product only. No physical item will be shipped.
Customers will receive access to the downloadable files after checkout and by email, subject to Wix’s applicable download-access period.
Licence and permitted use
This bundle is licensed for use within the purchaser’s own business or organisation only.
The files and Canva template links must not be:
- shared with another business or organisation;
- redistributed;
- resold;
- copied for another purchaser;
- uploaded to a public website;
- added to a shared template library; or
- made publicly accessible.
The purchaser may edit and use the templates internally within their own organisation.
Need help?
For assistance accessing the files or Canva templates, please email:
worksmarttemplates@gmail.com
Please include your name, order details and a brief description of the issue.

