NDIS Infection Prevention and Control Policy Template
Create a clear, structured and professional infection prevention and control policy for your NDIS service with this editable template.
The NDIS Infection Prevention and Control Policy Template provides a detailed starting point for providers documenting how infection risks are identified, assessed, managed and reviewed across different support environments.
It is designed for NDIS providers, disability support organisations, operations managers, team leaders, WHS personnel and quality or compliance teams working to strengthen infection-control systems and support safe, respectful and person-centred service delivery.
Topics covered
The template includes structured sections addressing:
- document control and policy responsibilities;
- governing legislation, standards and guidance;
- infection prevention and control principles;
- standard and transmission-based precautions;
- participant rights and responsibilities;
- provider and worker responsibilities;
- infection-control risk assessment;
- hand hygiene and respiratory hygiene;
- personal protective equipment;
- environmental cleaning and disinfection;
- waste, linen and sharps management;
- food safety and mealtime support;
- personal care and high-risk supports;
- worker and participant illness;
- outbreak and communicable disease management;
- incidents and reportable incidents;
- complaints and concerns;
- worker training and competency;
- accessible communication;
- privacy and confidentiality;
- records, monitoring and continuous improvement;
- policy breaches, related documents and review requirements.
The policy also includes specific guidance on maintaining essential supports, responding proportionately to infection risks and distinguishing ordinary infection-control incidents from matters that may meet NDIS reportable-incident criteria.
What you receive
- Editable Canva template link
- Editable Microsoft Word document
- Ready-to-view PDF copy
- 21-page policy template
- Professional policy layout
- Document-control and approval sections
- Instant digital access
The Canva and Word versions can be customised with your provider details, branding, service model, responsibilities and internal procedures. The PDF is supplied as a convenient reference or printing copy.
Suitable for
- Registered and unregistered NDIS providers
- Disability support services
- Operations and service managers
- Team leaders and supervisors
- WHS personnel
- Quality and compliance teams
- Providers delivering in-home, community, transport, group-based, supported independent living or other disability supports
Important information
This template is provided for general administrative guidance and operational structure only. It does not automatically establish compliance or guarantee a registration, audit or regulatory outcome.
Before use, the provider should review and customise the policy to reflect:
- its registration status and applicable NDIS requirements;
- the supports and services it delivers;
- participant needs and infection risks;
- worker roles, training and competencies;
- service locations and operating environments;
- current public health guidance;
- applicable Commonwealth, state and territory laws;
- work health and safety, privacy and safeguarding obligations; and
- the provider’s actual procedures and risk controls.
This resource does not constitute legal, financial, clinical, medical or compliance advice. Providers remain responsible for confirming that the final policy is current, accurate, appropriate for their service and implemented in practice.
